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The recipient tracking events are what we can use to determine who has opened the email message. C:\>$report = Get-MessageTrackingReport -Identity $msg.MessageTrackingReportId -BypassDelegateChecking Again, capture the results in a variable for ease of handling. Next, retrieve a delivery report by running Get-MessageTrackingReport for that message tracking report ID that has been returned in the search results. But we’re not there yet, so far the information that has been retrieved doesn’t provide the answer we want. C:\>$msg = Search-MessageTrackingReport -Identity -BypassDelegateChecking -MessageId C:\>$msg.countĪs you can see, by searching for the message ID, we get one result, rather than needing to filter through multiple results. For convenience, capture the results into a variable. Next, we can perform a message tracking report search for Mike’s mailbox using Search-MessageTrackingReport. C:\>Get-MessageTrackingLog -Sender -MessageSubject "Company newsletter" -Start (Get-Date).AddHours(-48) -EventId RECEIVE | Select MessageID We can search message tracking logs for that message, and return the message ID. Consider a scenario in which the user Mike Nash has sent a company newsletter to all staff within the last 48 hours. One of the ways you can retrieve this is with a message tracking log search. To start with, it helps to know the message ID. Now let’s look at an example of reporting on the read status of an email. C:\>Set-Mailbox -MessageTrackingReadStatusEnabled $false In that case, you can use Set-Mailbox to disable read status tracking for those mailboxes. But, some mailboxes might be sensitive and need to be excluded from these types of searches. By default, read tracking is enabled for mailboxes, so once you have turned it on for the organization it will work for all of your mailboxes. C:\>Set-OrganizationConfig -ReadTrackingEnabled $true If you’d like to be able to track the messages in future, turn it on now. If read tracking isn’t already enabled, then you won’t be able to track the read status of messages that have already been sent. C:\>Get-OrganizationConfig | Select ReadTrackingEnabled You can check whether read tracking is enabled in your organization with the Get-OrganizationConfig cmdlet. To find that out, we need to look at delivery reports.ĭelivery reports are available in Exchange organizations, but read tracking is not enabled by default. Message tracking searches already gives us the ability to determine whether an email message was delivered, but not whether the item has been read yet. Let me know by leaving a comment on the blog.Shiva asks whether there is a way to determine if the recipients of an email have read the email message or not. Please let me know by replying to this email if you have received thisĭo you have your own techniques for tracking if users have opened your email? I also like to add a short line like the following to my emails if I need stronger assurance. They may not work 100% but they do work a good percentage of the time. What should I do to find out if recipients have read my emails?ĭespite the shortcomings, I still think that Read Receipts are well worth using.
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When a user empties his Junk Emails folder in Outlook (and assuming that the Read Receipt settings are turned on), Outlook may still send out Read Receipts… even though the user has not read your email! You may get a read receipt even if the user has NOT read your email.ġ. The user also has the option of turning Read Receipts off and never sending out any read receipts. In Outlook the default setting asks the user if he wants to send a Read Receipt each time one needs to be sent out. The user has the option of sending the email receipt. You may only get a response if the users email program supports them.Ģ. Not all Email programs support Read Receipts. You may not get a read receipt even if the user has read your email.ġ.